Advice

Active East Herts

Active East Herts

We are the Sport Development service for East Hertfordshire. You can use our service to help find a physical activity class or club to join to improve your physical wellbeing. We can help find a suitable option to fit your needs and help getting you active.


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Affinity Water

Affinity Water
Free Home Water Efficiency Check

Great news!  We offer Home Water Efficiency Checks to help you save water, save energy and save money.  Each visit takes between 30-45 minutes and is worth around £80 but is absolutley FREE to our Affinity Water customers!

A trained technician will:

  • Check for leaks
  • Fit effective water saving devices where possible
  • Identify ways you can save water and energy to reduce your bills
  • Provide water saving advice to fit into your lifestyle.


AL10 9EZ

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Alzheimer's Society - Hertfordshire

Alzheimer's Society - Hertfordshire
Dementia Adviser Herts

Our Dementia Advisers provide telephone-based support to people with dementia, their carers and family members.

The Dementia Adviser services aims to deliver person-centred support, based on individual circumstances and needs, to enable people to live well with dementia.

Dementia Advisers will provide service users with information and advice regarding a dementia diagnosis, practical support, strategies and make onward referrals and signposting to partner organisations.


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Beacon Victim Care Service

Beacon Victim Care Service
Beacon Victim Care Service - Catch-22

We provide confidential, emotional and practical support to victims and witnesses of crime in Hertfordshire. We help individuals navigate their way through the criminal justice system and we offer a restorative justice service.  We also work with lots of other organisations who may be able to provide help and support.  Click 'DETAILS' for more information.

To make a referral go to https://hertfordshirebeacon.org/contact-us/


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BeeZee Bodies

BeeZee Bodies
BeeZee Families

BeeZee Bodies is commissioned by HCC to run weight management programmes for children aged 5-15 years and their families. Aimed at 5-15 year olds and their families, the course covers topics from healthy snacking, balanced meals, portion size and keeping active together. 

We also offer our BeeZee Families course online - 'BeeZee Live'!  Families can stream our expert family nutritionists directly into their home. Click 'DETAILS' for more information.

To be eligible for BeeZee Bodies services families must: Have a child aged 5-15 with a BMI above the 91st centile; and live/go to school/be registered with a GP in Hertfordshire.  To make a referral, click 'REFER' OR 'REQUEST CALLBACK'.


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BeeZee Bodies

BeeZee Bodies
BeeZee Lite

BeeZee Bodies is commissioned by HCC to run weight management programmes for children aged 5-15 years and their families. Our BeeZee Lite service is for families to help kickstart their journey to a healthier, happier family. By booking a one hour, 1:1 appointment for health and wellbeing advice, tailored to the family's specific needs, we can help them address any challenges they face in maintaining a healthy household. 

To be eligible for BeeZee Bodies services, families must: Have a child aged 5-15 with a BMI above the 91st centile; and live/go to school/be registered with a GP in Hertfordshire.  To make a referral, click 'REFER' or 'REQUEST CALLBACK'.


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BT

BT
Home Essentials

Stay connected with our low-cost broadband and phone plans. Available if you’re on specific benefits, they’re perfect for everything from accessing services to video calls and streaming TV.

Home Essentials broadband includes: Guaranteed speeds, strong and reliable wi-fi, unlimited broadband and security as standard.


EC1A 7AJ

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Buntingford Foodbank

Buntingford Foodbank
Buntingford and Villages Food Bank

We deliver food parcels for those in need in Buntingford and surrounding villages


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Carers in Herts

Carers in Herts
Information and Advice Service

Carers in Hertfordshire provides advice, information and support to unpaid carers - people looking after someone who is elderly, disabled, has a physical or mental illness or who misuses drugs or alcohol.

We support carers if they live, care or work in Hertfordshire.  All our services are provided free to carers.  Please refer clients via Frontline by clicking 'REFER'.


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CDA Herts

CDA Herts
Jobs Pathway

Jobs Pathway is a free service which supports people facing barriers to employment to find permanent jobs. We work with a network of employers willing to give people a chance to prove themselves and transform their lives. We provide a range of support including identifying suitable jobs, help with applications, accessing training/education, and ongoing coaching and mentoring.  Our service is free to Hertfordshire residents.  Click DETAILS for more information.

To make a referral, click REFER and a member of the team will be in touch soon.


SG14 1HR

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Christians Against Poverty

Christians Against Poverty
CAP Debt Help

If you’re looking for free debt help from a friendly team who are here to support you, then you’ve come to the right place. Christians Against Poverty (CAP) has been providing free debt help in the UK since 1996. We help thousands of people get out of debt every year, equipping them with the tools and confidence to face any storms that may come their way in the future.

Our free debt help service is face-to-face* and run through local churches, so you get practical help and a supportive community around you through whatever challenges you’re facing. We’ll help you find the best route out of debt, and walk with you every step of the way.


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Citizens Advice East Herts

Citizens Advice East Herts
Citizens Advice Service

Whether it’s advice on employment rights, benefit entitlements, money worries, housing concerns, relationship challenges, access to local support etc - we’re here for you.

You can also access a range of useful information and links online at citizensadviceeastherts.org.uk


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Citizens Advice Harlow

Citizens Advice Harlow
Law Clinic

We are a Law Clinic at Citizens Advice Harlow offering free half hour appointments with specialist solicitors who can cover a wide range of legal issues including family, employment, immigration, consumer, criminal and housing.  For residents outside Harlow, please contact Essex Adviceline in the first instance on 0808 278 7856 or Hertfordshire Adviceline on 0800 144 8848. Your client can ask the Adviceline Adviser to refer them to Harlow Citizens Advice for a Law Clinic Appointment or they can be referred via Frontline by you.

A referral to the Law Clinic does not guarantee an appointment as your client may be asked to follow the initial advice provided in the first instance. 


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CMA Bishop's Stortford

CMA Bishop's Stortford
Community Money Advice Connect Bishop's Stortford

Community Money Advice Connect Bishop’s Stortford is a voluntary organisation staffed by a trained team of volunteer Christian money mentors.  We are affiliated to the national charity Community Money Advice who train us and we work with their team of full-time specialist debt advisers to help our clients.  We offer confidential, non-judgemental help with budgeting and personal debts and provide support to contact creditors and find the best solution to the problem.


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CVS for Broxbourne & East Herts

CVS for Broxbourne & East Herts
Job Smart

Job Smart is an Employability Support programme operating across East Herts and Broxbourne. We can provide 1:1 support/mentoring, skills training and help with job searching / interview skills / CV writing / using online platforms.  The service is open to anyone in East Herts / Broxbourne and is free.  Currently services are provided remotely due to COVID-19 restrictions.

To make a referral, click REFER and a member of the team will be in touch soon.


This service offers home visit services

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Dogs Trust Freedom Project

Dogs Trust Freedom Project
Dogs Trust

The Dogs Trust Freedom Project is a free dog fostering service for people fleeing domestic abuse and going into refuge or emergency accommodation. This service is available across Essex and Hertfordshire. This is a free service and all the dog's expenses are covered by Dogs Trust.


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Family Lives

Family Lives
Bringing Up Confident Children with ADHD

This 6 weeks programme provides support, information and resources to parents/carers and adult family members so they can help their child reach their full potential. Sessions will cover : * ADHD - a whole-family issue * Understanding your child’s behaviour * Helping your child manage their feelings and outbursts * Balancing support of siblings * Learning new parenting strategies to address challenging behaviour and to make a difference in your family life.  

This is an online programme delivered every Tuesday from 28th September to 9th November 2021 12.30 p.m. to 2.30 p.m.  To make a referral via Frontline click 'REFER'.


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Hertfordshire County Council

Hertfordshire County Council
Services for Young People

Services for Young People is part of Hertfordshire County Council, providing targeted prevention and early intervention youth work projects and programmes, information, advice, guidance and work-related learning for 11 (year seven) to 17-year olds, up to 21 for care leavers and 24 for young people with learning disabilities (LD) and some other vulnerable groups.

We help young people with the issues which are important to them such as jobs, careers and education, relationships, sexual health, confidence, self-esteem, substance misuse, staying safe, housing and independent living skills.


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Hertfordshire Domestic Abuse Helpline

Hertfordshire Domestic Abuse Helpline

Our mission is to support those in need through our confidential listening and signposting service across Hertfordshire. Whether directly serving victim-survivors, perpetrators or their families, or indirectly to professionals, we provide a safe space for people to discuss their situation. Through our comprehensive and unique understanding of local resources, we provide the information they need to take control, to feel empowered to take the next step.  Call our Helpline: 08 088 088 088 or email us.


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Herts Vision Loss

Herts Vision Loss

We provide help, support, advice and activities for people of all ages with varying degrees of sight loss.  From home visiting and befriending, to gadget and equipment demonstration, as well as many social support groups across Hertfordshire.  We also offer an advocacy service in partnership with Herts Help and support people in finding routes into employment or volunteering.  In addition, we have our ‘Hospital to Home Support’ for the visually impaired/blind for when they leave hospital, be it transport to get home, getting settled back in after a long stay, or support for living independently.  We also have a dedicated counselling service, offer support to schools and offer a range of training opportunities.  We accept referrals from all sources.

Click ‘REFER’ to make a referral and a member of the team will be in touch to discuss all available support.


This service offers home visit services

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Mediation Hertfordshire

Mediation Hertfordshire

Mediation Hertfordshire can provide a mediation and conflict coaching service to residents who are experiencing conflict, whether it is in the family, workplace, with neighbours or in the wider community. Our mediators are professionally accredited and DBS checked. We provide a confidential and impartial service to promote happier, safer and healthier communities.


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PACT for Autism

PACT for Autism

We support  Families, Autistic individuals and the Neurodiverse community

PACT for Autism is a charity providing support for the families of autistic children, autistic adults and the neurodiverse community Our key services include • Support & Information Line. We listen, Explore, Explain, Plan, Signpost & Connect • Monthly meetings. (Via Zoom) • Autism Talks & training • No Diagnosis Required


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Red Kite

Red Kite
Rape and Sexual Abuse Support

We provide comprehensive services to survivors of historic or recent rape or sexual abuse or violence, to enable them to recover and thrive once more in their communities.


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Refugee Council

Refugee Council
Wellbeing & Work for Refugee Integration

The Wellbeing Service is delivered by the Refugee Council across Hertfordshire and Essex. Delivered by qualified and experienced psychological therapists, the service offers a safe and confidential space for refugee adults, families and separated & unaccompanied children to access wellbeing support, with a view to increasing resilience and confidence, and improving pathways into wider training and employment opportunities.

Applicants must have a BRP or Home Office Letter as proof of eligibility to access this service. This includes: Refugee Status/ Humanitarian Protection/ ILR (Settlement)/ DLR (over 12 months – as result of asylum claim)/ Resettled refugees and Family Reunion.


This service offers home visit services

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Safer Places

Safer Places
Accommodation and Outreach support to victims of domestic abuse

We provide outreach support to victims of domestic abuse through our community-based services. Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by abuse who live in Harlow, Epping Forest and East Hertfordshire districts. We also provide safe refuge accommodation.


CM18 6NS

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Safer Places

Safer Places
Triple R

Triple R is a trauma informed based Domestic Abuse programme which has three aims:

  1. To enable victim/survivors to recognise abuse and its impacts on them and their children.
  2. To enable them to recover from abuse and support their children to do so.
  3. To develop resilience by building on their strengths and addressing challenges in order to build a better sustainable safe future for themselves and their families.

This programme is currently available online.  Click 'Details' below for more information and click 'Refer' to make a referral.


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Xyla Health and Wellbeing

Xyla Health and Wellbeing
NHS Diabetes Prevention Programme (NDPP)

It is tough to make lifestyle changes but with the right help you can make simple changes to reduce your risk of developing Type 2 diabetes. Put your health back in your hands and reduce your risk of developing the condition. Your FREE local Healthier You NHS Diabetes Prevention Programme will help you do just that.

To refer yourself go to: 

https://preventing-diabetes.co.uk/know-your-risk-dtc/register/

Eligibility criteria:

  • Aged 18 years & over
  • HbA1c between 42-47 mmol/mol (6.0-6.4%) or fasting Plasma Glucose between 5.5.-6.9 mmol/l within the last 24 months
  • Not pregnant
  • Able to take part in light/moderate physical exercise

Click 'DETAILS' below to learn more.


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YCT

YCT
Youth Counselling and Mentoring

YCT offers FREE counselling services for children and young people in Harlow  (ages 11 – 25) and East Hertfordshire (11 - 19).  A well-established and locally respected mental health charity, we deliver services from community sites in Harlow • Ware • Turnford • Hoddesdon • Bishops Stortford. 


CM20 3GA

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